Insurance rules & conditions

Standard Insurance Assurance standard

Standard insurance is available for all our vehicles, at no extra cost at the time of booking.

No excess is requested from the customer in advance. The excess amount is only payable in the event of a covered accident for which the customer is responsible, in accordance with the conditions of the insurance contract.

1.1. Excess amount

The excess amount varies according to the vehicle model:

1.2. How does the excess work?

The amount payable by the customer depends on the actual cost of the damage and on the excess applicable to the vehicle.

For Peugeot vehicles, the applicable excess is 3,000 MAD, on the same principle.

1.3. Liability in the event of an accident

The excess amounts above apply when the customer is found responsible for an accident covered by the insurance.

In the event of an accident for which the customer is not responsible, the claim is handled according to the circumstances of the accident and the conditions of the applicable insurance policy.

Full Coverage Additional protection

Full Coverage is an optional extra that gives the customer additional protection and an excess waiver for the damage covered by this option.

2.1. Price and duration

Price

100 MAD per day

Minimum rental period

10 days

Minimum protection amount

1,000 MAD

Type

Optional, not compulsory

Payment

This option must be paid before the start of the rental.

2.2. What does Full Coverage include?

By choosing Full Coverage, the customer benefits from additional protection including:

• Bodywork

  Protection against covered accidental damage to the vehicle’s exterior bodywork.

• Glass breakage

  Protection against covered accidental damage to the windscreen and windows.

• Tyres

  Protection against covered accidental damage to the tyres.

• Mirrors

  Protection against covered accidental damage to the exterior mirrors.

• Bumpers

  Protection against covered accidental damage to the front and rear bumpers.

• Accidental damage

  Additional protection against other accidental damage covered by the protection agreement.

• 0 MAD excess

  By choosing Full Coverage, the standard excess is waived for the damage covered by this option.

2.3. Why choose Full Coverage?

Protect your budget and avoid unexpected costs!

By choosing Full Coverage for only 100 MAD per day, you benefit from an excess waiver for the damage covered by this protection.

You can therefore choose additional protection for 1,000 MAD for a 10-day rental, instead of risking an excess of up to 5,000 MAD in the event of a covered claim.

With GoByDrive Full Coverage, choose your protection in advance and enjoy your trip with greater peace of mind.

2.4. Main benefits of Full Coverage

• 0 MAD excess for covered damage.
• Additional protection for several parts of the vehicle.
• No additional deposit required with this option.
• Greater peace of mind while you travel.
• Better control over unexpected costs related to covered damage.

2.5. Subscription conditions

• Full Coverage must be selected and paid before the start of the rental.
• The driver must be declared in the rental contract.
• The protection is only valid for the period stated in the rental contract.
• Any accident or damage must be reported to GoByDrive immediately.
• The documents needed to process the claim must be provided.
• Protection fees are non-refundable once the coverage period has started, subject to applicable legal provisions.

Exclusions from the additional protection

The additional protection does not cover the following situations:

• Intentional damage.
• Damage resulting from gross negligence.
• Use of the vehicle by an unauthorised driver.
• Driving under the influence of alcohol or prohibited substances.
• Use of the vehicle in breach of the rental contract conditions.
• Any other situation expressly excluded by the insurance contract or the protection agreement.

What to do in the event of an accident

In the event of an accident or damage to the vehicle, the customer must:

1. Contact the GoByDrive team immediately.
2. Take the necessary measures at the scene of the accident.
3. Contact the police or the competent authorities when necessary.
4. Obtain an accident report or official document when required.
5. Provide all necessary information and supporting documents.
6. Not carry out any repairs without GoByDrive’s prior authorisation.

General information

• Standard insurance is available for all vehicles at no extra cost at the time of booking.
• The excess is not paid in advance. It only becomes payable in the event of an accident for which the customer is responsible, in accordance with the insurance conditions.
• Full Coverage is an optional extra at 100 MAD per day.
• The excess amount varies according to the vehicle model.
• With Full Coverage, the customer benefits from an excess waiver for the damage covered by this option.
• Standard insurance and additional protection do not mean that all types of damage are covered without exception.
• All claims for coverage and compensation remain subject to the conditions of the insurance contract, the protection agreement and the rental contract.
• The customer must read and accept the insurance and protection conditions before confirming their booking.